I was not at home at the time of delivery. What should I do?
I was not at home at the time of delivery
Normally the delivery service will try again the next day or they leave your package at a pick-up point where you can pick it up yourself. You will get a notification in your mailbox if this is the case. In some cases the package will be returned to our w...
Whitin Europe your order usually gets shipped with DPD. As soon as your package leaves our warehouse you'll get a Track&Trace code by e-mail. The Track&Trace only works after DPD or UPS have scanned your package at their distribution centre. Once the Package is scanned you can follow your...
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Please check out our shipping policies for all details on shipping.